Writing

I hired five brains. If only one of them is working, they have failed me — and the one I least want doing the thinking is mine.

Clients don't want the hundred-page leather-bound plan. They ask one question: how am I doing?

I was harsh with my team in a meeting I should not have walked into. Then I went back and said so, in front of all of them.

The Palm Pilot changed my handwriting without my noticing. We've been doing the same thing to our businesses for decades.

Tell me what you do, why it matters and who it's for. Everything else is a pitch deck.

Jobs did nothing about the missing keyboard. Not every feature request points toward something better.

A mountain I saw from a tent at 13,200 feet, and what it taught me about designing products.

He paid a customer's dinner bill on his way out and said nothing. No ask, no business review, nobody keeping score.

Short, old, brown, foreign accent. I've never led with any of it, because none of it is the point.

Instead of surgery, people choose a walking stick with the most ornate handle and show off the new tech they bought.

They gave me the hardest portfolio to see if I would fail. I learned capital markets by reading code.

Think about a supercar … how about a McLaren 765 LT Spider? It will cost you only $400,000. V6, twin turbo engine, 0-60 in 2.7 seconds, an absolute engineering beauty!